Sales Manager

Manager - Sales

Experience: 3+ years of overall sales experience, including at least 1 year of team management experience.

Key Responsibilities:

• Lead, mentor, and coach the sales team to improve conversion rates, increase booking value, and minimize unnecessary discounting.
• Monitor and enhance the quality of customer interactions across calls and chats, ensuring timely responses and higher closure rates.
• Train team members on city-specific knowledge, property details, pricing, customer personas, and guest requirements.
• Own and drive offline sales targets, individual team member performance, and overall lead funnel efficiency.
• Analyze CRM data to monitor lead stages, identify drop-off points, understand reasons for lost opportunities, and implement strategies to improve conversions.
• Conduct competitor research and share market insights to strengthen pricing strategy, sales positioning, an...