Sales Manager - Bpo / Call Center

Sales Director – Call Center (E-commerce / Direct Sales) Location: Thane Work Mode: 100% On-site Experience: 8+ Years. Role Overview We are looking for a dynamic and result-oriented Sales Director – Call Center to lead and scale outbound telesales operations in India. This role will be responsible for driving revenue growth, managing large sales teams, optimizing call center performance, and building a high-performing sales culture. The ideal candidate should have strong experience in outbound telesales operations, team leadership, KPI management, coaching, and sales process optimization. Key Responsibilitie sLead the daily operations of the outbound sales call center to achieve business target sDevelop sales processes, SOPs, and operational policie sDefine and track KPIs for telesales team sCreate effective sales scripts, campaigns, and promotional strategie sMonitor call quality, team productivity, and customer interaction sAnalyze sales data and operational metrics to improve effici...