Job Description

Event



  • Contacting potential and existing customers on the phone, by email, and in person.

  • Handling customer questions, inquiries, and complaints.

  • Preparing and sending quotes and proposals.

  • Building and maintaining a CRM database.

  • Meeting daily, weekly, and monthly sales targets.

  • Coordinate and organize the details of an event such as catering, lodging, seating, and security

  • Resolve and quell misunderstandings within a hotel premises

  • Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals


Room



  • Ensuring enquiries become confirmed business.

  • Upselling where possible.

  • Producing written quotations and confirmation.

  • Checking customer satisfaction and resolving any issues to ensure repeat business.

  • Mai...

Ready to Apply?

Take the next step in your AI career. Submit your application to St. Giles Wembley Penang & Cititel Express Penang today.

Submit Application