Sales Implementation Supervisor

The Opportunity

We have an exciting opportunity for an Implementation Specialist Lead within Abbott Rapid Diagnostics in Santa Rosa, California.

This role supports the Implementation team in delivering high-quality client experiences by partnering with Government Commercial, site functional leaders, Sales/Sales Support, and vendors. The team is responsible for creating and maintaining client accounts, onboarding and training customers, and establishing or updating diagnostic panels.

The Implementation Specialist Lead serves as an escalation point, providing guidance, resolving issues, and improving team workflows. This role also focuses on capturing key client information, supporting administrative needs, and driving efficient, consistent implementation processes to ensure a seamless customer experience.

Abbott Rapid Diagnostics (formerly Alere) is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of ...