Job Description

Job Responsibilities:

  • Building Client Relationships: Developing trust with prospective and existing buyers to understand their long-term business needs.

  • Providing Customer Service: Acting as the primary point of contact for client queries, resolving complaints, and ensuring high levels of satisfaction. This role includes participation in a 24/7 customer support on-call rotation as part of the team.

  • Managing After-Sales Support: Conducting follow-up calls to ensure customers are satisfied with their purchase, which often leads to repeat business or referrals.

  • Identifying potential customers through research and customer visits.

  • Presenting and Demonstrating Products: Tailoring pitches and live demonstrations to show how a product or service solves a specific prospect's problems.

  • Negotiating and Closing Deals: Handling objections and negotiating terms, pricin...

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