Job Description

Job Description

This position is responsible for supporting the Sales Manager in sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of the Hotel. 

Sales Support

 

  • Maintain complete knowledge of the following (to include but not limited to):
    • All hotel features / services, hours of operation
    • Hotel function space, entertainment options, menus and floral decoration options
    • Hotel safety guidelines and evacuation plan
    • Scheduled daily group activities

 

  • Answer incoming phone calls in a pleasant manner using Hotel’s telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure

 

  • Coordinate all group arrangements

 

  • Work with group contacts to facilitate program planning and requirements

 ...

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