Job Description
Visit to see how Infosys (NYSE: INFY) can help your enterprise navigate your next. Short Description:Infosys is seeking a Manager of Client Services (MCS) to lead and grow a substantial IT services business within the retail industry. The Manager-Client Services is responsible for managing existing clients and acquiring new clients in the region. The MCS works together with their manager (Senior MCS/Group MCS) to build sector plans and is responsible for client management and all client interfaces within the assigned account / prospect scope.Location: Melbourne, VICRoles and Responsibilities:• Develop and present proactive proposals to the clients/prospects in line with sector strategy• Engage the relevant internal Infosys teams and service lines team to developing solutions• Handle risks and issues related to the accounts, including delivery oversight ensuring there is strong governance in place• Set and manage client expectations ensuring strong client satisfactionSkills /Competencie...
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