Sales Development Professional

Responsibilities

• Participating in establishing the Commercial actions plan
• Plan and conduct phone calls mostly & commercial visits as per agency sales’ segmentation
• Promote CMA CGM Group Services and Non-Maritime products (e-commerce, VAS, intermodal & CEVA)
• Identify the commercial market opportunities, develop market shares and/or improve outcomes according to commercial strategy
• Update commercial data and customer feedback in CRM (Opportunities, lead, contacts)
• Reach their targets in SVPC (Sales visits Phone Calls) and qualitative targets monitored in Analytics
• Relay pricing requests from customers to Sales Support
• Relay other requests from customers to Customer Care
• Each team can specialize in a specific type of customer (FFW / BCO) or import/export (for customers doing both, keep one sales doing import and export), by localization, by commodity, or by trade specificity (e.g., X-tra...