Job Description

Role: Order Processing in Accelleron’s High Speed Division – Baden, Switzerland.

Reporting

Reports to the Head of Order Processing & Commercial Management.

Responsibilities

  • Act as the first point of contact, ensuring a smooth and positive customer experience throughout the entire order-to-cash process.
  • Import monthly evaluated customer forecasts into the SAP system to align production and logistics with customer needs.
  • Enter every customer order accurately and completely into SAP, ensuring technical and commercial correctness.
  • Collaborate closely with the logistics team to guarantee on-time delivery of customer orders.
  • Monitor delivery schedules and proactively follow up to ensure smooth and timely fulfillment.
  • Maintain and regularly update customer platforms, keeping digital touchpoints clean, current, and reliable.
  • Build strong relationships with customers and internal teams through clear...

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