Job Description
Tawazon Chemical Company East Africa
Job Description
Sales & Customer Support
- Support sales representatives with quotations, order processing, and customer follow-ups
- Serve as a primary point of contact for customer inquiries regarding pricing, availability, and delivery
- Maintain strong relationships with customers and internal stakeholders
Order Management & Coordination
- Process sales orders accurately in ERP/CRM systems
- Coordinate with production, supply chain, and logistics to ensure timely delivery
- Monitor order status and proactively resolve issues or delays
Documentation & Compliance
- Prepare and manage sales-related documents including quotations, contracts, invoices, and shipping paperwork
- Ensure compliance with chemical regulations.
- Maintain accurate records in accordance with company and regulatory standards
Reporting & Administration...
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