Job Description

Job Title: Administrative Assistant

Key Responsibilities:

∙Conduct outbound calls to warm and cold leads to schedule appointments

∙Follow up consistently with prospects via phone, email, and SMS

∙Qualify leads based on predefined criteria before booking appointments

∙Manage and update CRM with accurate call notes, statuses, and outcomes

∙Coordinate and schedule appointments in the calendar, ensuring optimal

time utilization

∙Handle rescheduling, confirmations, and reminders to reduce no-shows

∙Maintain daily/weekly activity and performance reports

∙Manage inbox organization and respond to basic client inquiries

∙Assist with data entry and maintaining client records

∙Support document preparation and basic reporting

∙Coordinate internal follow-ups and task tracking

∙Assist with ad-hoc operational tasks as needed

Required Skills & Qualifications:

∙Strong spoken and wr...

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