Sales Associate

Description

Responsible for assisting the management team (Captain, First Mates, and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise (“Every Day Should Feel This Good”) and makes service a top priority.

Functions & Responsibilities:

- Generate Sales

- Responsible for meeting their goals/measures

- Develops and maintains relationships with top customers

- Supports in-store event sourcing and execution

Customer Experience

- Ensures the store reflects Shep & Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party”

- Leads the store in email capture and educating new associates on best practices

- Ensures the customer wish list is always current with customers being notified when product arrives

Crew Development

- Assists with t...