Job Description
Customer Assistance: Welcome customers warmly, identify their needs, and provide expert product recommendations and demonstrations.
Sales & Promotion: Meet or exceed individual and team sales targets by upselling, cross-selling, and informing customers about special promotions or loyalty programs.
Store Operations: Maintain the visual appeal of the sales floor, restock shelves, set up merchandise displays, and ensure product pricing tags are accurate.
Transactions: Operate Point of Sale (POS) systems to accurately process cash and card payments, handle returns, and issue refunds.
Conflict Resolution: Listen attentively to customer complaints and resolve them with empathy and professionalism.
Product Knowledge: Stay fully updated on product features, specifications, and store policies to effectively answer customer queries.
Sales & Promotion: Meet or exceed individual and team sales targets by upselling, cross-selling, and informing customers about special promotions or loyalty programs.
Store Operations: Maintain the visual appeal of the sales floor, restock shelves, set up merchandise displays, and ensure product pricing tags are accurate.
Transactions: Operate Point of Sale (POS) systems to accurately process cash and card payments, handle returns, and issue refunds.
Conflict Resolution: Listen attentively to customer complaints and resolve them with empathy and professionalism.
Product Knowledge: Stay fully updated on product features, specifications, and store policies to effectively answer customer queries.
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