Sales Associate

Join the loudest store in the mall! We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you’ll be a huge part of our success by providing exceptional customer service, ensuring fans can find their favorite merch, sharing your fandom knowledge, stocking, and helping to create a visually appealing store.

What You’ll Do

• Provide an amazing shopping experience that will encourage customers to return. Your product knowledge, customer experience skills, and use of the Force will impress them.
• Cover the sales floor zone and ensure that assigned areas are up to visual standards.
• Work the register – use your fandom knowledge to process sales transactions and drive add‑on sales using BOPIS, curb‑side pickup, and other benefits.
• Assist with planogram changes including store mapping, wall, fixture, and merchandising mix.
• Communicate fashion & music trend ...