Sales Assistance (German Speaker) (Barcelona)

We have an opportunity for the right person to be able to join a growing industry and work in a market leader within the Thermoplastic distribution industry.

Currently, we are looking for a Customer Service or Sales Assistant very fluent in German.

Main Tasks

• Processing incoming customer requests and orders.
• Checking the orders against the customer and purchase order agreements.
• Responding to customer product inquiries and issues in a timely manner.
• Liaising with the logistics department to prepare and arrange the execution of the shipment of the goods and monitoring outbound activities.
• Assure correct pricing of the customer orders, invoicing timely and accurately.
• Point of contact with internal departments at a first level: sellers, logistics, purchasing, credit, accounting, planning, PLM.
• Handling the complaints and returning shipments.
• Monitoring the credit situation of the customer and...