Job Description

Role Responsibilities:

  1. Respond to customer concerns regarding products/services
  2. Make cold calls to generate leads
  3. Resolve customer issues efficiently
  4. Demonstrate convincing and problem-solving skills

Key Deliverables:

  1. Handle inbound and outbound voice queries professionally
  2. Generate customer leads through cold calling
  3. Provide timely resolutions to customer concerns
  4. Ensure customer satisfaction across all shifts


Skills Required
Customer Support, Telesales, Voice Process, Inbound Voice Process, Outbound Calling

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