Sales and Admin

Roles and Responsibilities

• Reach out to potential students via calls, inbound inquiries, and assigned leads to promote and convert admissions.
  

• Clearly communicate course details, address queries, and build trust with prospective candidates.
  

• Follow up with leads for course enrollment, documentation, and fee payments.
  

• Maintain and update student records and reports regularly.
  

• Draft and manage professional email communication with students and prospects.
  

• Actively respond to students via calls, emails, and WhatsApp to ensure a smooth and engaging course experience.
  

• Provide backend support for the seamless delivery of online courses.
  

• Ensure timely responses to inquiry emails and resolution of student grievances in a professional manner.
  

• Handle crisis situations ind...