Job Description

About the role

In this role, you’ll be the voice of BT for our small and medium business customers –  building genuine connections and providing solutions that make a real difference to their success. Every conversation matters; whether you’re responding to an inbound enquiry or reaching out as part of an outbound campaign, you’ll take the time to understand each customer’s needs and challenges before recommending the right BT or EE Business products for them. 

 

You’ll combine your natural communication skills with your existing sales experience to spot opportunities, tailor solutions, and deliver results that meet –  and often exceed – your targets. Above all, you’ll ensure every interaction is a positive one, creating a customer experience that reflects BT’s reputation for trust, expertise and innovation. 

 

You’ll deliver defined revenue, product volume and quality targets through the acquisition, up-sell  and retention of UK SME customers. Sales ...

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