Job Description

We are working with a leading Outsourcing/BPO company that is looking to recruit a Italian speaking Sales Advisor to join their team in Greece.

 

Position: Sales Advisor

Location: Athens, Greece 

Work model: hybrid

Employment type: Full-time

Remuneration: Base salary

 

DUTIES & RESPONSIBILITIES:

  • Handle inbound and outbound customer interactions across phone, chat, and email channels
  • Deliver a high-quality customer experience with a strong focus on satisfaction and resolution
  • Build and maintain positive relationships through clear and professional communication
  • Provide accurate and up-to-date information using internal tools and systems
  • Achieve individual and team performance targets including call-handling KPIs
  • Maintain detailed customer records, accounts, and interact...

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