Sales Admin Cum Process Engineer

Salary Package: Basic Salary commensurate with experience

Location: Bukit Rambai, Melaka

Job Type: Full Time, Permanent, Day Shift

Job Responsibilities:
(Please note that this role is to be placed at another Business Unit within the Group)
Sales & Operations:

• Follow up on customers' pending orders and liaise with relevant departments to provide daily updates to customers.
• To update the portal on the promised date after confirming the delivery date from the respective department.
• Ensure all orders are arranged and delivered as promised.
• Issue invoices, delivery orders (DO), and shipment documentation as well as credit notes when there is rejections.
• Work closely with the finance team that is located remotely.
• Prepare RFQ (quotations), coordinate quotations with internal teams, and keep the team informed about orders.
• Answer and direct phone calls/emails in a polite and professional manner.