Sales Admin cum Process Engineer

Job Responsibilities:
(Please note that this role is to be placed at another Business Unit within the Group)

Sales & Operation:

• Follow up on customers' pending orders and liaise with relevant departments to provide daily updates customers.
• To update the portal on the promised date after confirming the delivery date from the respective department.
• Ensure all orders are arranged and delivered as promised.
• Issue invoices, delivery orders (DO), and shipment documentation as well credit notes when there is rejections.

Work closely with finance team that located remotely.

• Prepare RFQ (quotations), coordinate quotations with internal teams, and keep the team informed about orders.
• Answer and direct phone calls/emails in a polite and professional manner.
• Manage and organize office files, documents, and records.
• Assist purchasers with any other administrative work.
• Provide general a...