Safety Data Analytics Engineer

Job Description

As a Safety Data Analytics Engineer on our team, you will monitor global data sources and utilizes AI-driven tools to identify, analyze, and communicate potential vehicle safety concerns to management and the Critical Concern Review Group. You will collaborate with cross-functional teams to provide technical support for safety related inquiries. Additionally, you will drive system improvements through AI and machine learning model training and analytic tool user acceptance testing.

Responsibilities

Monitor daily incoming reports from customers and dealers in the field to identify potential safety concerns (Ford’s warranty system, customer relations customer call center data, dealer technician technical assistance systems, lawsuits and claim data, reports to governments, etc.) using Ford’s Concern Driven Reporting system, Quality.AI, and other data tools.

Support Ford’s Critical Concern Review Group (CCRG) through data analysis and tren...