Job Description
We are looking for someone with experience in delivering great customer service, providing advice services and energy efficiency, so a NVQ, City and Guilds or equivalent experience in Advice & Guidance, Customer Service and / or Energy Efficiency would be preferential
Excellent communication skills – these are essential to the role to ensure customers value and get the best outcomes from the support services provided
Excellent team working skills – building impactful and trusted working relationships are essential to support customer action plans are successful
Drive to deliver great customer and partner experience, working well with people to deliver sector leading performance
Strong IT and written skills – the role will require reporting and on occasion written communications with customers and colleagues
Strong ethical standards and the ability to confidently work autonomously and collaboratively within our team
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