Job Description

A leading SaaS technology firm in Toronto is seeking an experienced Onboarding & Implementation Specialist. In this hands-on role, you will guide customers through the successful adoption of the company's solutions, ensuring a smooth transition from kickoff to go-live. Your responsibilities will include delivering training, managing project scopes, and facilitating customer engagement to achieve high satisfaction rates. Candidates should have 5+ years in SaaS onboarding and strong communication skills. Salary is competitive and range from $70,000 - $80,000.
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