Job Description

IRIS Software Group is seeking a 2nd Line Customer Support Analyst to join their Financials Customer Support team. The role involves investigating escalated customer queries, supporting a range of IRIS Financials products, and collaborating with internal teams to resolve technical issues.

The ideal candidate will possess experience in a customer-facing or technical support role and have strong problem-solving and communication skills. This is an excellent opportunity for those looking to develop their career in a fast-paced SaaS environment.

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