RS Local Branch Supervisor

Title: RS Local – Branch Manager

Location: Nuneaton

An exciting opportunity to support in leading, shaping and delivering a RS Local Branch (face-to-face, telephony, email, web, social) customer contact channels and provide a seamless service for commercial activities, driving customer experience, growth, and margin. To drive a profitable branch that is efficient and effective.

The Branch Supervisor is a key operational leadership role within RS Local. The position exists to ensure that the Nuneaton branch continues to operate effectively whilst the Branch Manager manages multisite operation.

The Branch Supervisor is responsible for supporting the effective day-to-day running of a RS Local Branch, ensuring operational performance, team coordination, customer service standards and resource planning are delivered consistently.

The Branch Supervisor will support by acting as the operational lead and first point of escalation for col...