Job Description

Job Description:

Essential Job Functions

  • Excellent knowledge of Nexthink Infinity Platform
  • Knowledge of creating remote actions, campaigns, and workflows
  • Doing proactive analysis to bring improvement in DEX score.
  • Creating relevant alerts, dashboards, reports for the client.
  • Creating Remote Actions specifically to fix common incidents.
  • Creating custom scripts and custom dashboards.
  • Excellent knowledge of NQL queries.
  • Work on various reporting and analytics projects both with internal and external clients.
  • Understand the customer’s business needs and gathering and writing the requirements.
  • Complete project management activities according to agreed services to be provided.
  • Translate reporting needs into production reports and dashboards.
  • Work across functional lines to strive for and ensure consistent data quality.
  • Conduct continuous review of reports and identify...

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