RQ11252 – AI Engineer – Senior

Ministry of Public and Business Service Delivery and Procurement
Government Services Integration Cluster
222 Jarvis St, Toronto

Must Have

• 5+ years of experience developing Artificial Intelligence and Machine Learning solutions.
• Hands‑on experience implementing Generative AI and Large Language Model (LLM) solutions in enterprise environments.
• 5+ years of experience implementing contact centre solutions utilizing Amazon Connect.
• Experience configuring and developing Amazon Connect Customer AI Agents.
• Extensive experience designing, developing and implementing Amazon Connect cloud‑based contact centre solutions.
• Experience integrating Amazon Bedrock services with Amazon Connect solutions.
• Experience designing, developing and optimizing prompts for conversational AI, virtual assistants and AI agents.
• Experience with AWS services including Amazo...