Job Description

Ministry of Public and Business Service Delivery and Procurement
Government Services Integration Cluster
222 Jarvis St, Toronto
Start Date:
End Date:
Requisition Closing Date: , 12:00 p.m.

Must Haves

  • 10+ years of experience in software development and delivery track record in a range of technical roles
  • Ideally 5 yrs of experience in AWS cloud using AWS Services and tools, including Lambda, AWS Connect, API Gateway, Amazon Lex, AWS CLI, Kinesis, S3, KMS, Glue, DynamoDB, RDS, Amplify, and other core AWS services.
  • Creation, management, and maintenance of AWS & related cloud-based production system
  • Deployment and automation of packages for cloud-based system
  • Experience in design, development and implementation of an Amazon Connect cloud-based contact center solution. Services including, but not limited to: Call and Queue Flows, Agent Experience, Call Recording, Metrics, Contact Lens, CTR Data anal...

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