RPP - Team Lead

4789 Yonge St, Toronto, ON M2N 0G3, Canada

Job Description

Posted Monday, June 9, 2025 at 4:00 a.m.

Location: Head office

Job Summary: We are seeking a dynamic and motivated Contact Centre Assistant Manager to join our team and lead our Contact Centre Sales Specialists. The ideal candidate will have a strong background in sales, excellent leadership skills, and a passion for driving results in the telecommunications industry. The Contact Centre Assistant Manager will be responsible for managing a team of Outbound Sales Specialists, ensuring they meet sales targets, provide exceptional customer service, and uphold the standards of the Contact Centre program.

Responsibilities

• Lead, coach, and motivate a team of Contact Centre Sales Specialists to achieve individual and team sales targets.
• Provide ongoing training, guidance, and support to enhance the team's sales skills and product knowledge.
• Foster a pos...