Route Service Manager - Etobicoke - UniFirst Canada

ROUTESERVICE MANAGER

• Manage daily activities of the Service Department.
• Create and lead a diverse team to provide best-in-class customer service through positive leadership, on‑going direction, coaching and career development.
• Hire, train and develop service employees.
• Instill a Customers for Life attitude with the service team by maintaining strong customer service standards.
• Ensure vehicle safety and maintenance of fleet.
• Create and support business unit annual plans.
• Oversee proper utilization of the service systems.
• Promote the UniFirst culture of value and integrity to achieve customer satisfaction, account growth & profitability.
• Develop solutions for customers while adding value that enables them as a company to meet their own business objectives.

Qualifications

• Prior customer service experie...