Rosters and Operations Lead

You will lead and supervise our Roster and Operations team, ensuring timely, accurate rostering support across our Mental Health and Disability services. You’ll balance day-to-day coordination with light strategic input - supporting onboarding, shift allocations, training and development, and continuous improvement, all while helping us deliver quality, person-centred support.

Hours

This role is 80 hours per fortnight based in our Palmerston North Office

What you’ll do

• Provide day-to-day supervision and coordination of the Roster and Operations team
• Create and maintain staff rosters across a busy, multi-site operational environment
• Proactively identify gaps and secure cover at short notice
• Build strong relationships with Service Managers, Operations, and Enabling Services
• Communicate roster information, changes, risks, and updates clearly and confidently
• Support recruitment, onboarding, and training...