Rooms Division Supervisor

Key Responsibilities:

• Ensures that Company and Public Health standards of housekeeping, sanitation, maintenance, and related services in public areas and staterooms are always upheld.

• Consistently exceeds the Housekeeping defined targets, by driving a personalized experience culture, reducing friction points, and mitigating negative surprises.

• Performs daily inspections to ensure consistent cleanliness, sanitization, presentation, and timely readiness of guest and teammate public areas.

• Drives and optimizes the use of company resources to ensure personnel deliver a truly personalized service to guests.

• Accountable for the Housekeeping operation in guest and teammate public areas as well as guests' and officers' rooms, including problem resolution and all Service Excellence-related guest inquiries.

• Identifies and communicates furnishing requirements to the Assistant Rooms Divisio...