Rooms Division Manager

REQUIREMENT

• RSA ID and legal residence essential
• Minimum 2 years' experience as a Rooms Division Manager within a 5-star hotel environment
• Strong operational knowledge of Front Office, Housekeeping, Reservations, and Guest Relations
• Proven leadership and team management skills
• Excellent guest relations and customer service ability
• Strong understanding of room revenue management and occupancy optimisation
• Experience with hotel property management systems and reservation platforms
• Excellent communication, organisational, and problem-solving skills
• Strong attention to detail and quality standards
• Ability to manage multiple departments and priorities effectively
• Professional, hands-on, and service-driven approach
• Own transport essential
• Stable employment history preferred
• Hospitality qualification advantageous

KEY RESPONSIBILITIES

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