Job Description
Elevate guest experiences as the Rooms Division Manager at Novotel Toronto Centre, ensuring exceptional standards in housekeeping and front office operations. Join a passionate team dedicated to hospitality excellence.
The Rooms Division Manager collaborates with the Front Office Manager and Executive Housekeeper to oversee daily operations at Novotel Toronto. Responsible for maintaining service standards, you will ensure that guest relations and departmental compliance with brand policies are top-notch. This role involves hiring, training, and developing staff, conducting performance evaluations, and leading training programs for a continually improving guest experience.
Key Responsibilities:
• Oversee all Rooms Division operations and ensure compliance
• Manage staffing, scheduling, and departmental workflows
• Train and mentor your team for high performance
• Analyze guest satisfaction metrics and address issues
• Prepare and manage departmental budgets efficien...
The Rooms Division Manager collaborates with the Front Office Manager and Executive Housekeeper to oversee daily operations at Novotel Toronto. Responsible for maintaining service standards, you will ensure that guest relations and departmental compliance with brand policies are top-notch. This role involves hiring, training, and developing staff, conducting performance evaluations, and leading training programs for a continually improving guest experience.
Key Responsibilities:
• Oversee all Rooms Division operations and ensure compliance
• Manage staffing, scheduling, and departmental workflows
• Train and mentor your team for high performance
• Analyze guest satisfaction metrics and address issues
• Prepare and manage departmental budgets efficien...
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