Job Description

Guest Arrival & Experience: Orchestrate seamless check-ins and warm welcomes, ensuring guests feel valued from their first moment

Personalized Service: Provide personalized recommendations and world-class service throughout the guest journey

Guest Interaction: Engage with guests as the heart of the role, handling inquiries and requests to create magical experiences

Coordination: Communicate guest preferences and needs across departments to ensure a seamless and unforgettable stay

Service Standards: Uphold the highest standards of service, contributing to holiday experiences that become lifelong memories

Απαραίτητα Προσόντα:

  • Proven experience in any Room Division position, preferably in a 5* resort or hotel environment
  • Degree/Diploma in Hospitality/Tourism
  • Fluency in English
  • Fluency in a second language (Russian, German, French)
  • Computer Literacy and knowledge of Hospitality softwa...

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