Roles Administration Associate

Position Summary

The Roles Administration Associate executes all transactional activities within Role Coordination function using the appropriate tool/s and procedures within the agreed SLAs and KPIs, ensuring compliance to internal control requirements.

Responsibilities

• Evaluate and execute end-user role assignment requests based on market agreed procedures/policies.
• Collaborate with market Internal Control or Control Framework team on role assignment concerns such as SOD, role-on-top and cross-market role requests.
• Perform End User Role localization and ensure it is delivered on time.
• Execute Role Variant creation and update in PRAM.
• Raise an RDS based on the input received from Analyst or Market Role Links.
• Document all requests/activities in the ticket management tool following defined standards and best practices.
• Ensure timely resolution of all tickets within agreed SLAs and KPIs. ...