Job Description
Become a System Technician with Rogers in Hinton, AB, and support vital telecommunications services. Provide direct customer support, installation, and maintenance of Xfinity products, ensuring exceptional service across the region.
In this pivotal role, you'll join the Field Operations team and contribute to connecting communities through high-speed Internet and TV solutions. Your responsibilities will include installing Rogers services, assisting customers through in-home support, and utilizing test equipment for system maintenance. Team collaboration will be key as you tackle complex customer issues effectively.
Key Responsibilities:
• Install and maintain Xfinity products for customers
• Educate customers on the best offerings during visits
• Operate maintenance equipment for coaxial and fiber systems
• Keep precise records for all work orders and tasks
• Work with different departments to resolve issues
Requireme...
In this pivotal role, you'll join the Field Operations team and contribute to connecting communities through high-speed Internet and TV solutions. Your responsibilities will include installing Rogers services, assisting customers through in-home support, and utilizing test equipment for system maintenance. Team collaboration will be key as you tackle complex customer issues effectively.
Key Responsibilities:
• Install and maintain Xfinity products for customers
• Educate customers on the best offerings during visits
• Operate maintenance equipment for coaxial and fiber systems
• Keep precise records for all work orders and tasks
• Work with different departments to resolve issues
Requireme...
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