Job Description
Lithic creates card issuing and payment infrastructure for technology companies that just works. We help some of the world's fastest-growing digital banks, fintech companies, and software companies process billions in transactions annually.
Lithic is seeking an experienced Risk Operations Associate to join our team in managing fraud operations while delivering exceptional client support. This role is critical to maintaining the integrity of our payment infrastructure and ensuring positive client experiences. You'll work at the intersection of fraud risk management and customer service, conducting complex investigations, making precise risk decisions based on your depth of understanding of fraud typologies, and regularly identify methods of improving our systems and processes. This position offers an exciting opportunity to deepen existing expertise in payment risk operations across multiple issuing products while working with cutting-edge financial technology.
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