Job Description
RIM Service Desk (Global Enterprise Support) - Automatic Infotech
Location: Pune
Experience: Freshers or 0–1 year
Shift: 24x7 Rotational
Education & Certifications:
Bachelor's in Computer Science / IT / ENTC
Must have or complete in 6 months:
ITIL v4 Foundation
Microsoft Certified Fundamentals (MS-900 / AZ-900)
CompTIA A+ / N+
Basic certifications in Windows, O365, or Network Support
Technical Skills:
Knowledge of Windows, AD, O365, VPN, and networking
Basic understanding of ITIL processes
ITSM tool experience is a plus
Apply - https://lnkd.in/dinD6G7q
Skills Required
O365, Windows Ad, Vpn, Networking
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