Job Description

A leading transportation network company is looking for a Mobility Rider Experience Manager in Mexico City. This role focuses on enhancing the customer experience by mapping customer journeys, leading process improvements, and engaging stakeholders. Candidates must possess strong analytical and strategic thinking skills, along with 3-6 years of relevant experience. Fluency in English is required, while Spanish or Portuguese fluency is advantageous. Join us in driving positive change for our riders and drivers.
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