Job Description

Revenue Operations Executive

About the Role:
We are looking for a detail-oriented and customer-focused Revenue Operations Executive to manage billing operations, dunning, and collections, ensuring accurate invoicing, timely revenue recovery, and a smooth customer experience. This role will support billing-related customer queries, resolve invoice and payment discrepancies, and work closely with Finance, Billing, Sales, and Legal teams to streamline processes while maintaining strong customer relationships.

Key Responsibilities

  • Initiate reminders for overdue invoices via email or written communication.

  • Follow up professionally on pending payments and negotiate payment plans.

  • Reconcile accounts and resolve discrepancies in billing.

  • Handle billing-related customer inquiries and assist with dispute resolution.

  • Generate regular reports on collections, aged receivables, and r...

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