Returns Data Analyst

Job Summary

Applies developed subject matter knowledge to solve common and complex automation activities, advanced analytics, and AI-driven solutions within the Returns Operations function. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex situations.

Responsibilities

• Drives Power BI governance, AI adoption, and process optimization across returns operations.
• Identifies and implements automation opportunities across returns processes. Develops AI-driven solutions for forecasting, return rate trends, physical claim management, nonstandard returns detection and tracking.
• Owns Power BI environment including dashboards, data mod...