Retirement Plan Services Manager

Role Summary

This role will be responsible for leading and optimizing end‑to‑end financial specialist administration operations, including DB/Cashflow/Treasury processing, banking activities, vendor coordination for quick invoice settlement, Investment and Dis-investment, managing client fund servicing, and process governance. The role ensures high‑quality service delivery, operational efficiency, and strong control frameworks across all key processes.

This position requires a strong blend of operational leadership, analytical thinking, risk management, people management, and stakeholder engagement. This role will drive continuous improvement, support automation initiatives, oversee transitions of work, and strengthen team capabilities to deliver consistent, accurate outcomes for clients and members.

Key Responsibilities

Operational Leadership

• Ensure all operational procedures are fol...