Retirement Customer CARE Specialist

OPOC.us  (One Point of Care) is seeking a full-time  Retirement Customer CARE Specialist  to join our Third-Party Administration team in our Worthington, OH location.

We are looking for a positive, high-energy individual who is client focused and enjoys working in a team environment.

Duties include assisting clients with understanding and navigating retirement plan offerings, reviewing, and tracking distribution requests, and responding to a wide range of inquiries.

The ideal candidate will have excellent oral and written communication skills, a keen attention to detail, the ability to remain calm and supportive in all situations, and resilience and flexibility when managing the day-to-day tasks needed to support our commitment to improving lives through innovation in research, education, and service.

If you have a commitment to excellent customer service and a willingness to go above and beyond for our clients, we would love to...