Job Description

Great Passion. Great vision. Great People. Be an iOPEXian today! We are looking for awesome professionals who want to join our # team.

Retention and Renewals Specialist

US Voice Account- with 50k performance bonus

Responsibilities

  • Proactively reaching out to customers to discuss renewal opportunities and address any concerns or queries.
  • Providing personalized support and solutions to ensure a seamless and positive customer experience.
  • Identifying opportunities to cross‑sell and up‑sell additional products or services.
  • Maintaining accurate records and documentation of customer interactions.
  • Collaborating with the sales and marketing teams to develop targeted renewal strategies.
  • Continuously seeking ways to improve customer satisfaction and loyalty.

Qualifications

  • At least 1 year of BPO experience.
  • Senior High School or High school old curriculum gr...

Ready to Apply?

Take the next step in your AI career. Submit your application to iOPEX Technologies Philippines Inc. today.

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