Retention & Growth Builder

HelloPrint is on a mission to become the world's leading infrastructure for customizable printed products. From our offices in Rotterdam and Valencia, 100+ professionals are building an AI-first company that scales output faster than headcount. We're at €85M revenue and aiming for €1B. Every hire we make needs to help get us there.

85% of our revenue already comes from returning customers. Our first-to-second order rate is well below where it should be. Loyalty is underbuilt. Our best customers get nothing in return for being our best customers.

That's the problem. You're here to fix it.

The Marketing & Growth team is rebuilding the entire growth engine around an AI agent fleet and a serious bet on agentic commerce. You will own the entire post-purchase journey: how every customer is welcomed, retained, rewarded, and reactivated. You will design it as a system, not as a calendar of campaigns. And you will run it with an AI agent fleet doing the work along...