Job Description

Job Description

Retention Director


Job Summary


Seeking a highly motivated and detail-oriented Retention and Book Optimization Director to join a growing team. This role is pivotal in analyzing, managing, and optimizing an agency's book of business to enhance client retention, maximize client value, and drive long-term growth.


Compensation Package

  • Salary: $125,000+ annually

  • Benefits: Comprehensive medical, dental, and vision coverage

    • Responsibilities

  • Analyze the agency's book of business to identify trends, risks, and opportunities related to retention and growth.

  • Develop and implement strategies to improve retention rates and client lifecycle value.

  • Provide actionable insights and recommendations to leadership, sales, and service teams.

  • Identify segments of the book requir...

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