Retention and Telesales Subject Matter Expert

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.

We are seeking a highly skilled and motivated Retention and Telesales Subject Matter Expert (SME) to join us. This individual will play a pivotal role in enhancing customer retention, driving sales, and validating sales and retention transactions conducted by Specialists. The Retention and Telesales SME will bring expertise in both technical support and sales, providing guidance to Specialists while ensuring the accuracy and effectiveness of their transactions. The successful candidate will possess a s...