Job Description

Job Description

The Retailer Vertical Executive acts as the face of the company and its digital solutions, driving customer ROI, value creation, and business growth through strategic insights and analytics. Build strong partnerships with clients, support onboarding, and deliver impactful recommendations using NIQ tools and data.

The responsibilities include, but are not limited to:

  • Serve as relationship owner within Customer Success 

  • Lead Joint Business Planning (JBP), Quarterly Business Reviews (QBO), and manage Net Promoter Score (NPS) 

  • Educate customers on relevant features and functionalities tailored to their business needs 

  • Deliver insightful presentations and actionable recommendations 

  • Help improve renewal rates by demonstrating clear business outcomes and value 

  • Develop fact-based answers and analyses to complex business questions 

  • Build and maintain...

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